Privacy Policy
Effective date: January 6, 2025
Host Launch LLC
Host Launch LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services, including appointment notifications and recurring messages.
Information We Collect
We collect personal information, such as your mobile number, when you interact with our services. This information is used to deliver appointment notifications and related communications.
How We Use Your Information
- To send you appointment notifications and reminders.
- To communicate important service updates.
- To ensure seamless customer service and support.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Frequency of Messages
You will receive up to 5 messages per appointment booked.
Fees
Standard message and data rates may apply. Please check with your mobile carrier for details.
Opt-Out Instructions
You can opt out of receiving messages at any time by texting “STOP.” After opting out, you will no longer receive appointment notifications.
Customer Care
If you have any questions or need assistance, email “HELP” to [email protected]
Data Security
We employ appropriate security measures to protect your personal information from unauthorized access or disclosure.
Updates to This Policy
We may update this Privacy Policy periodically. The effective date of the latest version will always be noted at the top of the page.
Terms and Conditions
Host Launch LLC
These Terms and Conditions (“Terms”) govern your use of the services provided by Host Launch LLC (“we,” “our,” or “us”). By using our services, you agree to these Terms.
Service Description
Host Launch LLC provides appointment notifications and related communications. By opting into our services, you agree to receive up to 5 messages per appointment booked.
Fees
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Customer Care
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to {support email address or toll-free number}. [email protected]
Service Terms
- You are responsible for providing accurate contact information.
- By using our service, you acknowledge and accept that standard message and data rates may apply.
- Host Launch LLC is not responsible for any delays or failures in message delivery caused by network or carrier issues.
Data Privacy
We are committed to protecting your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. For more privacy-related inquiries, please refer to our privacy policy:
Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of our services constitutes acceptance of the updated Terms.
For any questions or further information about our Privacy Policy or Terms and Conditions, contact us at [email protected]
